We are one of the largest publicly-traded restaurant chains
in North America based on market capitalization,
and the largest in Canada.


Company Profile
The first Tim Hortons opened in May 1964 in Hamilton, Ontario, and since then, we have become one of the largest publicly-traded restaurant chains in North America based on market capitalization, and the largest in Canada. Operating in the quick service segment of the restaurant industry, Tim Hortons appeals to a broad range of consumer tastes, with a menu that includes premium coffee, espresso-based beverages, specialty teas, home-style soups, fresh sandwiches, grilled paninis, wraps, hot breakfast sandwiches and fresh baked goods, including our trademark donuts.

As of December 30th, 2012, we had 4,264 systemwide restaurants, including 3,436 in Canada, 804 in the United States and 24 in the Gulf Cooperation Council. Our common shares are traded on both the Toronto and New York Stock Exchanges under the symbol “THI.” Our head office is located in Oakville, Ontario, Canada. Further details about our unique business model can be found here and additional Company information can be found in our 2012 Annual Report on Form 10-K.


OUR UNIQUE BUSINESS

The Tim Hortons business model is time-tested and different
from that of most quick service restaurant companies.
This model has helped create a 49-year history of
growth and performance.


The Tim Hortons business model includes significant levels of real estate control and vertical integration, supporting our highly franchised business. We believe that each aspect of our model contributes to our success and creates system advantages, while also generating system benefits and value for our Restaurant Owners.

Our Restaurant Owners are the heart of our system. We believe the quality, commitment and engagement of our Restaurant Owners set us apart from other corporate and franchised systems. Virtually all of our system is franchised (more than 99%) except for a very small number of corporately-run restaurants used primarily for training purposes. We work collaboratively with our Restaurant Owners to collectively grow our system, and we work hard to foster positive relationships and mutual success.

Our Restaurant Owners typically operate an average of three to four restaurants and have a significant stake in the success of the restaurants they operate. We maintain a controlling interest in the real estate in our restaurant system to ensure brand integrity and control of development. We operate with a “we fit anywhere” concept that allows us to adapt our brand presence to take advantage of non-traditional development opportunities.

Further details about our unique business model can be found in our 2012 Annual Report on Form 10-K.


OUR VALUE CHAIN
We currently operate five distribution centres located across Canada (Langley, BC; Calgary, AB; Guelph, ON; Kingston, ON; Debert, NS) that supply various combinations of dry, frozen and refrigerated products to our restaurants. In the U.S., we supply similar products to our restaurants through third-party distributors. Our operations also include coffee-roasting plants in Rochester, NY, and Hamilton, ON, as well as a fondant and fills manufacturing facility in Oakville, ON.

Further details about our unique business model can be found in our 2012 Annual Report on Form 10-K.



AWARDS
Our Company won the following awards in 2012:

Corporate Innovation
Corporate Reporting
Corporate Sustainability
Corporate Brand
QSR Industry Awards

ASSOCIATIONS
Our Company was a member of the following industry associations during 2012:

Government and Corporate Affairs
Human Resources
Supply Chain
Research and Development
Sustainability and Responsibility
Environmental Affairs
Brand
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© 2012 Tim Hortons